In Focus

Blurring lines between online and offline retail in Asia Pacific

Foodpanda executive explains consistent service levels through efficient logistics and quality control measures.

Blurring lines between online and offline retail in Asia Pacific

Foodpanda executive explains consistent service levels through efficient logistics and quality control measures.

Supermarkets lead growth in Vietnam’s evolving retail scene

One-stop shopping experience poses challenges for the prevailing majority of mom-and-pop shops.

AI-powered personalisation paints the future of retail

Businesses use AI to gain deeper insights into consumer needs and preferences for more customised omnichannel offerings.

6 in 10 Gen Zs prioritise user experience and trustworthy reviews

Over 75% rely on reviews and customer service when shopping.

Gamification boosts retailer loyalty programmes

About 22% of digital consumers engage in loyalty programmes for exclusive experiences.

Chinese consumers prioritise entertainment and relaxation in retail choices: report

The nation’s retail sector witnessed a robust recovery in tourism, film attendance, and the performing arts in 2023.

J-beauty firms target Indian market as natural ingredients remain popular

The demand for natural and organic products in India led J-beauty manufacturers to introduce new formulations for discerning consumers.

OWNDAYS Singapore softens tax hike impact on consumers

GM says they cut SG$20 (US$14.95) in over 200 designs and retained the prices across the rest of the products.

Established brands in APAC remain resilient amidst emerging competition: report

Incumbent brands remained steady at 28% and won in 27% of the categories against insurgent brands.

India tops 2023 Global Retail Development Index

Saudi Arabia, China, Kazakhstan, Malaysia, and Indonesia also made it to the Top 10.

Omnichannels account for nearly half of $15b Australian online sales

Social media, AI, low costs and out-of-home returns push consumers towards omnichannels.

Rise of minimarts compels large-format stores to rethink growth strategy

Their focus should shift towards customer density instead of store scale.

Foodservice is the next hot ticket for luxury maisons in Asia

Over 30% of young respondents are seeking new experiences outside of brands.

Three sub-sectors to drive HK's retail growth in 2024

PwC Hong Kong anticipates a 5% increase in retail sales.

AEON Mall Indonesia lords over the shopping experience in suburban areas

The fifth AEON mall opening in Deltamas City in March 2024 will be the largest in Southeast Asia.

China’s luxury market up 12% YoY in 2023

However, it has not yet fully recovered to 2021 levels.

MST Golf redefines the golf retail landscape in Indonesia

ERAL executive believes partnership will drive golfing lifestyle across Asia.