Event News

Koala Sleep Japan wins Furniture Retailer of the Year - Japan award

Koala’s product range and customer service ensure customers can rest easy.

Koala Sleep Japan wins Furniture Retailer of the Year - Japan award

Koala’s product range and customer service ensure customers can rest easy.

The Coffee Club wins Brand Transformation of the Year - Australia award

A stylish new logo, new contemporary store design, and enhanced focus on convenience.

Pinduoduo wins Domestic E-Tailer of the Year — China award

Pinduoduo transforms Chinese manufacturing with its consumer-to-manufacturer (C2M) revolution, working with over 1,500 manufacturers to develop new SKUs generating 460 million orders in two years.

Malaysia’s The Food Purveyor bags awards for sustainability and overall supermarket quality

In 2020, TFP successfully banned single-use plastics and launched a successful e-commerce platform.

Daraz leads in e-commerce by prioritising customers’ and sellers’ needs

Innovations include a premium shopping channel and a stimulus programme.    

WATSONS demonstrates the importance of agility and responsiveness amidst a health crisis

The health & beauty store chain won Marketing Initiative of the Year and Health and Beauty Retailer of the Year - Philippines.

Here are the winners in the Retail Asia Awards 2021

Winners were awarded via digital award presentations on 12-16 July.

Retail Asia welcomes Aditya Utama at the ‘Customers take center stage’ virtual round table

SAP’s retail industry business architect led the discussion on the importance of customer experience in today’s retail platform.

Alfred Choy on online and physical stores: Balancing both is key to a retailer’s success

Despite digitisation efforts amongst retailers, SAP’s sales director believes that physical stores are still important for delivering an end-to-end customer experience.

Finding the right balance: Michelle Evans guides retailers in the course of rapid digital transformation

According to Euromonitor's Senior Head of Global Digital Consumer Research, the digital revolution has been rewiring retail for years. 

Anson Bailey on key e-commerce trends that will influence businesses in Hong Kong 

With consumer digital fluency levels rising higher, the new era of retail is just beginning, says KPMG’s Head of Technology and Consumer & Retail.

Uthaya Ponnusamy advises businesses on restructuring finances during the pandemic

RSM Singapore’s Partner advises close monitoring of cost, re-forecasting liquidity, and developing new growth strategies when considering financial restructuring.  

SAP lays out groundwork for customer-centricity and digitisation for retailers 

A “new world of customer experience” and innovation await retail businesses during the pandemic.

Riding the ‘mega-trends': Michael Cheng talks about business survival and the future of retail 

For PwC’s Asia Pacific, Mainland China and Hong Kong Consumer Markets Leader, the future of consumption will combine online and offline features for a seamless, omnichannel shopping experience.

Recalibrating Strategies: EY's Olivier Gergele on seizing opportunities for retailers amidst the crisis

The Retail Asia judge believes retailers need to recalibrate their strategies and operations to emerge stronger from the crisis.